Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Share Your Experience with Us
Join Our Community of Happy Travelers and Share Your Tour Reviews!
What Our Customers Say About Us
★★★★★
Average Rating: 4.8 out of 5 based on 150 reviews
Customer Feedback
The tour was well-organized and exceeded my expectations. I loved every moment and learned so much about the culture and history of the area!
★★★★★
Carlos Ramirez
Amazing Cultural Insights!
The cultural experiences offered were incredible. I felt immersed in the local traditions and enjoyed every aspect of the tour.
★★★★★
Maria Gonzalez
An Unforgettable Experience!
I had an amazing time exploring Cusco with this tour service. The guides were knowledgeable and friendly, making the experience truly memorable. Highly recommend!
★★★★★
John Smith
Best Tour Ever!
This was the best tour I’ve ever been on! The sights were breathtaking, and the local insights provided by the guide made it even more special. I can’t wait to come back!
★★★★★
Emily Johnson